Please explain the dedicated-manager system

We operate a 1:1 dedicated system in which the sales manager you first meet takes responsibility through to project completion.
It is a structure designed so that the context of the first meeting carries through to the end.

Why 1:1 dedication

NINEONELABS is a customer- and user-centered agency. The manager who held the first meeting staying with you until the project ends
also means the client does not have to explain everything from scratch each time.

What the dedicated manager is responsible for

  • Initial consulting · Aligning business goals
  • Progress management · Checking schedule and quality at each stage
  • Issue response · Primary responsibility for variables that arise
  • Post-completion relationship · Through to follow-up discussions after launch

Trust built from experience

Sales and planning managers with rich practical experience manage things systematically,
and many clients are satisfied with this experience and introduce other companies and brands to us.